Desktop Support

IT Desktop Support Engineer (On-Demand) Boston, MALocation: Boston, MA Job Type: Contract (On-Demand / Dispatch-Based) Work Authorization: U.S. Citizens, s, L2 and J2only Job OverviewWe are seeking a flexible, reliable, and customer-focused IT Desktop Support Engineer for an on-demand, dispatch-based contractor role supporting client sites across the Boston, MA area. This is not a full-time guaranteed-hours position. Work assignments will be scheduled based on client service requests and opera

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in desktop IT supportKnowledge of TCP/IP and basic networking conceptsExcellent communication and customer service skillsAbility to work independently and as part of a teamValid driver's license and willingness to travel between client sitesTechnical certifications such as A+ or Network+ are preferredFamiliarity with Windows OS, Mac OS, and comm

Note: The candidate will be required to travel to clinics within a 30 to 35-mile radius. Job Description: Provide on-site and remote IT support for clinical staff, providers, and practice managers, ensuring smooth day-to-day technology operations and acting as the primary IT contact for users. Key Responsibilities: Deliver IT support using the ServiceNow ticketing system, including visits to clinical locations when needed.Set up and support new employees, including hardware installation, softw

What are the top 3 skills required for this role? 1. Desktop support 2. Endpoint management platforms to deploy software packages 3. Desktop Patching Job Description/ Responsibilities -Deliver advanced desktop support for on site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction -Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration co