Aptask Global Workforce (AGW) is seeking a IT Senior System Engineer - Remote for a Remote position with a Major US Airline located in Atlanta, GA. This is a 12 month contract opportunity.This role focuses on supporting a Database Management System (DBMS) in a production environment. The ideal candidate will be responsible for investigating, triaging, and resolving data-related issues while working independently in a fully remote setting. This position involves close partnership with the product owner to manage and reduce the backlog of reported issues.
Responsibilities:- Review, prioritize, and triage incoming DBMS support issues
- Investigate reported issues to determine root cause and appropriate resolution path
- Resolve data-related issues and perform data corrections as required
- Validate data accuracy and identify data integrity concerns
- Document issue findings, resolutions, and troubleshooting steps
- Escalate application defects, system defects, and enhancement requests to the Product Owner
- Partner closely with the DBMS Product Owner to manage and reduce the backlog of reported issues
- Communicate status updates and resolution progress to leadership
- Identify recurring issue trends and recommend process improvements
- Support overall system stability and operational effectiveness
Requirements:- Experience supporting DBMS in a production environment
- Ability to identify the appropriate area for investigation and ownership
- Demonstrated experience investigating and resolving data-related issues
- Strong analytical and troubleshooting skills
- Experience working with ticketing and issue-management processes
- Ability to assess reported issues and determine appropriate resolution paths
- Strong written communication skills
- Ability to work independently in a fully remote environment
- Experience documenting issue investigations and resolutions
Pay range: $58.31 - $68.31 per hourOnly candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, apply today!Aptask Global Workforce (AGW)ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.
Benefits of working with ApTask Global Workforce include:- Medical
- Dental
- Vision
- Sick Pay (for applicable states/municipalities)
Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ;br>
ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
