Microsoft Dynamics 365 Field Service Module Architect

Role-Technical Architect / Solution Architect (Microsoft Dynamics 365 Field Service Module)

Remote

Duration :12+ Months

Job Description:

We are seeking a Technical Architect / Solution Architect to lead architecture design, platform optimization, and governance for enterprise-scale solutions within the Dynamics 365 ecosystem.

This role goes beyond traditional development by focusing on end-to-end solution architecture, cost optimization and platform efficiency, technical governance and decision frameworks, as well as stakeholder advisory and leadership alignment.

Key Responsibilities

• 15 18 years of experience in Microsoft Dynamics 365 with strong architectural focus
• Hands-on experience in Dynamics 365 Field Service (FSE) including Work Order management, scheduling, resource optimization, and service agreements
• Deep expertise in Dataverse architecture including complex data modeling for enterprise-scale service operations
• Strong experience designing end-to-end scalable and resilient solution architectures within the Dynamics 365 ecosystem
• Expert-level knowledge of integration patterns including REST APIs, Azure Logic Apps, Service Bus, Power Platform connectors, and PCF
• Strong experience with Power Platform (Power Apps, Power Automate) in enterprise implementations
• Hands-on expertise with Azure DevOps for CI/CD, release management, and solution lifecycle governance
• Proven experience leading large-scale Dynamics 365 implementations including customization, configuration, and cross-system integrations
• Strong understanding of performance tuning, scalability design, and platform optimization strategies
• Experience driving cost optimization initiatives including environment strategy, licensing efficiency, and usage optimization
• Expertise in defining and enforcing architecture standards, governance models, and reusable frameworks
• Strong experience in evaluating existing systems and driving optimize vs redesign decisions
• Experience implementing data lifecycle strategies including archiving, retention, and indexing for high-volume systems
• Ability to design and govern complex integrations across enterprise systems (SAP or similar systems preferred)
• Strong experience identifying technical debt and leading modernization initiatives (automation, AI enablement, scalability improvements)
• Proven ability to lead technical design reviews, define best practices, and guide engineering teams at scale
• Strong problem-solving skills with ability to troubleshoot and resolve complex architectural and integration challenges
• Experience in presenting architecture solutions, trade-offs, and technical strategies to senior technical stakeholders and leadership

Requirements:

1. 15 18 years of experience in experience with Microsoft Dynamics365.
2. Solid Understanding on the Field Service Module/scheduling in Dynamics.
3. 5-7 year experience in configuration/customization of the Dynamics Field Service Module
4. Experienced with MS Power Apps/ Flows, JavaScript, jQuery, XML, Azure DevOps
5. Experience with SAP a plus