ServiceNow Platform Engineer for CMDB

Core Responsibilities Provide daily operational support for CMDB processes covering infrastructure, cloud, and enterprise platforms. Support and maintain ServiceNow Discovery across on-prem and cloud environments (AWS, Azure, Google Cloud Platform). Monitor discovery health, ingestion pipelines, reconciliation rules, and data flows to ensure accurate CMDB population. Perform operational triage, remediation, and root cause analysis for CMDB data gaps, integration failures, or ingestion anomalies.

Job Title: ServiceNow Architect Location: Dallas, TX Experience: 814 Years Job Summary We are looking for an experienced ServiceNow Architect to lead end-to-end platform implementations and drive enterprise ServiceNow solutions. The ideal candidate will have strong expertise across ITSM, ITOM, CMDB, and integrations, along with solid leadership and stakeholder management skills. Required Skills & Experience 10+ years of overall IT experience10+ years of hands-on ServiceNow experienceProven exper

Job Description Overview of the Role: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates econo

Core Responsibilities CMDB Data Stewardship & Governance Administer and maintain core CMDB reference data, including configuration items, vendors, companies, locations, and organizational hierarchies Support data quality initiatives, including normalization, duplicate remediation, and lifecycle management Enable and support CMDB certification and attestation campaigns to ensure data accuracy and completeness Define and maintain governance policies, standards, and controls aligned with audit and