Genesys Engineer

Job Title : Genesys Cloud Engineer with Integration with AWSLocation: San Antonio, TXDuration: 12 Months Contract Note: Hybrid Role Job Requirement:Design, configure, and maintain Genesys Cloud CX solutions, including IVR, Architect flows, ACD routing,queues, digital channels, and outbound campaigns.Develop and implement platform enhancements, new features, and configuration changes based onbusiness requirements.Administer Genesys Cloud environments, including user management, roles, permissio

Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio, TX. Qualifications: Solid 15+ years of experience in Genesys platform. Strong Genesys Cloud. Programming Experience. Dashboard Creation (GCM). Integration with Genesys cloud & AWS. Able to work independently (Problem solver) not order taker. Call routing, API development. Responsibilities: D

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

Job Title: Genesys DeveloperLocation: RemoteEmploymentType: ContractExperience: 8+ yearsJob Summary We are seeking an experienced Genesys Developer with strong expertise in Genesys Cloud CX, NICE CXone, IVR development, and Contact Center technologies. The ideal candidate will be responsible for designing, developing, configuring, and supporting cloud-based customer experience and contact center solutions. The candidate should have hands-on experience in developing IVR call flows, routing stra