IT Help Desk Support Technician

Columbus, OH, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Technical Support
  • Computer Hardware
  • Service Desk
  • Laptop
  • Microsoft Operating Systems
  • IOS Development
  • Microsoft
  • Problem Solving
  • Conflict Resolution
  • Microsoft Office
  • Management
  • Microsoft Windows
  • Linux
  • Switches
  • WLAN
  • Firewall
  • Customer Service
  • Insurance

Summary

Manifest Solutions is currently seeking an IT Help Desk Support Technician for a position in Columbus, OH.

Skills/Responsibilities
  • Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.
  • Troubleshoot hardware/software incidents reported in to the Service Desk
  • PC and laptop deployment
  • Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.
  • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned.
  • Willing to grow into more responsibilities in the role as experience is gained
  • 9:00-5:00 shift
  • Client onsite service when required
  • On call 1 week, off 3 weeks

Requirements
  • 1-2 years IT/admin experience
  • Office 365 management experience
  • Intermediate Windows OS experience (Mac/Linux is a plus)
  • Switching, WLAN and firewall experience
  • Customer Service experience

Applicants only, no third parties or agencies please. 6-month probationary period to hire

Manifest offers competitive compensation with flexible employment status, comprehensive insurance package, company paid holidays, vacation, and sick time, referral bonuses and a flexible schedule in a family atmosphere.

For over 27 years Manifest Solutions has been providing intelligent and value-added IT solutions for our clients in Central Ohio.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: MANIFEST
  • Position Id: 112f1cd581fa7eeb589bbdbddbd6ad7a
  • Posted 4 hours ago
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