Data Analyst 4 -- Richmond, Va preference

Hybrid in Richmond, VA, US • Posted 3 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Data Quality
  • IT Service Management
  • Incident Management
  • Leadership
  • Microsoft Excel
  • Microsoft Power BI
  • Reporting
  • Requirements Elicitation
  • Decision-making
  • Distribution
  • Documentation
  • Healthcare Information Technology
  • Analytics
  • Business Intelligence
  • Cerner
  • Collaboration
  • Dashboard
  • Data Modeling
  • Oracle
  • Stakeholder Engagement
  • Training
  • Usability

Summary

ABOUT THE ROLE

This engagement focuses on converting the BugTrack issuemanagement Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decisionmaking. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facilitylevel insights, EPMOrelated tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply dataquality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to DBHDS as it arises if time in needed.

Key Tasks

  • Conduct requirements workshops with the business, HIT, IT, and operational stakeholders
  • Review and validate the BugTrack Excel extract structure
  • Build a Power BI data model optimized for large datasets
  • Develop visualizations for ticket volume, aging, type, category, priority, facility, and AVATAR metrics
  • Create filters, drilldowns, and rolebased views
  • Establish refresh logic and dataquality validation steps
  • Iterate with stakeholders to refine usability and accuracy
  • Mentor and train DBHDS identified SMEs for long-term maintenance
  • Create and develop documentation supporting the dashboards

Deliverables

  • Requirements document and dashboard mockups
  • Power BI data model and transformation scripts
  • Fully developed BugTrack dashboard with leadershipready visuals
  • Documentation for refresh processes and data definitions
  • Knowledgetransfer session with internal staff

Milestones

  • Week 1-3: Requirements gathering & data review
  • Week 4-8: Data modeling & initial dashboard build
  • Week 9-10: Stakeholder review & refinement
  • Week 11-12: Final dashboard delivery & documentation

Required / Desired Skills

Skill

Required / Desired

Candidate Years of Experience

Amount

of Experience

Power BI & Data Modeling Expertise

Required

Analytics & Data Interpretation

Required

Stakeholder Engagement & Requirements Gathering

Required

Technical & Tooling Skills

Required

Training & Knowledge Transfer

Required

Project & Delivery Skills

Required

Experience with EHR systems (Cerner/Oracle Millennium, AVATAR)

Nice to have

Background in operational reporting

Nice to have

IT service management analytics

Nice to have

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10236747
  • Position Id: 8936780
  • Posted 3 hours ago
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