Amazon Connect - W2 Only

Job Title: Amazon Connect Specialist Job Summary We are looking for an experienced Amazon Connect resource to set up and manage cloud telephony integrated with Salesforce Service Cloud Voice (SCV). This role will focus on configuring Amazon Connect| designing call flows| and supporting voice features to deliver a seamless contact center experience. Key Responsibilities Configure and manage Amazon Connect instances and telephony components Set up in-bound out-bound calling| phone numbers| queue

The following requirement is open with our client. Title : Salesforce Cloud Consultant Location : Frederick, MD(Onsite) Pay arte : $50 - $53/hr on W2 Duration : 6+ Months Relevant Experience (in Yrs.): 8+yrs. Role Descriptions: We are seeking an experienced Salesforce Consultant with strong expertise in Sales Cloud and Service Cloud Voice integrated with Amazon Connect. The ideal candidate will design| configure| and implement Salesforce solutions that enhance customer engagement and streamlin

SalesforceService Cloud Voice Consultant Role Overview We are seeking an experiencedSalesforceConsultant with strong expertise inSales CloudandService Cloud Voiceintegrated withAmazon Connect. The ideal candidate will design, configure, and implementSalesforcesolutions that enhance customer engagement and streamline sales and service processes. Key Responsibilities Solution Design & ImplementationConfigure and customizeSalesforceSales Cloud and Service Cloud Voice features.Softphone setup, scree

Hi, We are seeking a highly skilled and experiencedSalesforce QA Tester . If you are looking for new role, please share resume at Skills: Salesforce Experience Required: 8-10 Top 3 Required Skills: Salesforce Sales Cloud QA Testing CTI / Telephony Integration Testing (call routing, screen pops, softphone) Functional, Integration, and UAT Testing in Salesforce Top 3 Preferred Skills: Jira or similar defect tracking tools Salesforce declarative features & data model knowledge