Business Process Analyst
📍 Location: Oklahoma City, OK
🏢 Work Arrangement: Hybrid – 3 to 4 days onsite per week
📅 Duration: 12-Month Contract
🏛️ Client: Oklahoma State Department of Health
🎤 Interview: 1 Round – In-Person, up to 60 minutes
Key Responsibilities
• Conduct business process analysis through stakeholder interviews, workflow reviews, and data analysis
• Develop current-state and future-state process maps and workflows
• Apply Lean Six Sigma and quality improvement methodologies
• Identify bottlenecks, redundancies, process gaps, and root causes
• Develop SOPs, business requirements, executive summaries, and process documentation
• Facilitate process improvement workshops with stakeholders and SMEs
• Develop KPIs and performance measures to evaluate process improvements
• Support implementation, organizational change, and process sustainment activities
• Provide project status updates, risks, issues, recommendations, and deliverables
Required Qualifications
✅ 3–5+ years of Business Analyst experience
✅ Strong Business Analysis and Process Improvement experience
✅ Hands-on experience with process mapping and workflow analysis
✅ Lean Six Sigma knowledge or experience
✅ Strong documentation, stakeholder management, and facilitation skills
Preferred Qualifications
⭐ State government, public health, healthcare, finance, or regulated-industry experience
⭐ Experience supporting enterprise transformation or strategic improvement initiatives
⭐ Experience developing SOPs, executive reports, dashboards, and implementation documentation
⭐ Lean Six Sigma, PMP, Change Management, CBAP/CCBA, or related certification
⭐ MBA or MHA preferred
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