Job Type
Full-time
Description
Position Overview:
Under the direction of the Director of Quality, the Product Safety Engineer is responsible for supporting Johnson Health Tech North America's product safety program through investigation, evaluation, documentation, and continuous improvement of product safety. This role works side by side with Product Safety Technicians to review product safety reports, evaluate returned products, identify trends, and help implement corrective actions that reduce risk and improve product performance. The Product Safety Engineer provides day-to-day technical directions to technicians while partnering cross-functionally with Customer Technical Service, Quality, R&D, Operations, legal, and factory teams. This is an individual contributor role and does not include formal people management or supervisory responsibility. This role is in office 5 days a week.
Responsibilities:
Product Safety Engineering:
Review product safety reports, customer complaints, and related data to identify potential safety issues, emerging trends, and areas for corrective action
Compile documentation for section 15(b) reports to CPSC
Work side by side with the Product Safety Technician to evaluate returned products, support inspections, document findings, and help determine root cause
Provide day-to-day technical guidance to the Product Safety Technician regarding case review, product evaluation, documentation quality, and follow-up actions
Conduct product safety evaluations and risk assessments to support decision making for product improvements, containment actions, and field remedies as needed
Document investigation results, prepare clear technical reports, maintain accurate records of product safety evaluations, returned unit reviews, and related actions
Partner with Customer Technical Service, Quality, R&D, Operations, legal, and factory teams to communicate findings, coordinate investigations, and support timely resolution of product safety concerns
Support the development and continuous improvement of product safety procedures, training materials, and standard work
Monitor applicable product safety requirements, standards, and best practices and help incorporate them into internal processes and product evaluations
Travel and Communication:
Willingness and ability to travel to company locations, customer sites, or testing/manufacturing facilities as needed to support investigations on short notice.
Communicate effectively with domestic and global teams, including support outside normal business hours
Requirements
Education:
Bachelor's degree in engineering or related technical field required
Mechanical, Electrical, Industrial, Biomedical, or Manufacturing Engineering background preferred
Experience:
1+ years of experience in product safety or 3+ years in quality engineering, test engineering, manufacturing engineering, reliability, or a related technical role
Experience investigating product issues, reviewing returned units, and performing root cause analysis
Exposure to consumer product safety standards (ASTM, CPSA), risk assessment, CAPA, or formal problem-solving methods preferred
Experience working with cross-functional teams in a manufacturing or product development environment preferred
Other Requirements:
Strong verbal and written communication skills
Strong analytical, investigative, and problem-solving skills
Proficiency in Microsoft Office 365; experience with CRM, SAP, or similar business systems preferred
ASQ Certified Quality Engineer (CQE) certification is valuable, but not required
Completion of the Society of Product Safety Professionals (SPSP) Fundamentals Program is valuable, but not required
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTX1517ea
- Position Id: 2ae1107b55c8d7f8d545ad550e0ee6c8
- Posted 24 days ago
Never miss an opportunity! Create an alert based on the job you applied for.
