Maximo Administrator Regional Lead

Role: Maximo Administrator Regional Lead

Location: Southfield, Michigan

Duration: 6 months

Important Notes

Hybrid) Duration: 6 months GBaM

Role Overview

Seeking an experienced Maximo Administrator Regional Lead to support the migration to Maximo Application Suite (MAS) 9.0 and provide ongoing administrative leadership across North American locations in the United States, Mexico, and Canada. This is a hybrid role based in Southfield, Michigan.

Required Skills & Experience

• Experience launching Maximo 9.0, including understanding of the runbook for proper implementation and best practices leveraging Maximo features
• Extensive experience in administrative functions for Maximo (MAS 9.0)
• Ability to train and guide local Denso, MSR (Mexico Sub Region), and NSR (North Sub Region) identified resources in Maximo administrative functions
• Ability to support North America locations across Eastern, Central, and Mountain Time zones (United States, Mexico, Canada)
• Demonstrated ability to work within cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• 8 10 years of experience required

Responsibilities

Pre-Migration

• Asset and Data Inventory: Identify configurations, customizations, workflows, integrations, and data objects for migration
• System Validation: Ensure the source Maximo instance meets IBM and business requirements, including supported versions, database readiness, and regional compliance
• Environment Preparation: Coordinate contract, licensing, infrastructure, and connectivity provisioning within regions
• Migration Planning: Document steps, timelines, and resource allocation; communicate with teams
• Security & Compliance Review: Address business and regulatory requirements
• Stakeholder Coordination: Collaborate with IT, Maximo Regional Leads, IBM, and cloud service providers to coordinate and provision required resources

Migration

• Data Export and Validation: Supervise database exports, customization archive creation, and ensure file accessibility
• Automation Setup: Deploy MAS using operators, custom resources, and automated scripts for each region
• Migration Oversight: Monitor migration progress, resolve issues, track changes, and report exceptions
• Testing and Certification: Lead user acceptance, workflow, reporting, and integration testing for migrated regions
• Documentation & Support: Record migration steps, train users, and support cut-over to the new MAS environment
• Security/License Review: Confirm security, DR, and licensing settings post-migration

Go-Live and Stabilization

• System Health and Maintenance: Review Maximo logs, crontasks, and integration queues for failures or delays; monitor integration points and reprocess failed transactions when necessary; perform database health checks (index refresh, query monitoring) to ensure job plans, PMs, and work orders run efficiently
• User and Access Management: Add or modify user accounts and roles as staff or contractors change; audit user group memberships to confirm proper segregation of duties; review login exceptions and troubleshoot region-specific authentication issues
• Data and Configuration Validation: Run data integrity reports on work orders, assets, and inventory to catch duplicate or orphan records; validate that weekly Preventive Maintenance (PM) and Job Plan schedules are aligned to actual capacity using Graphical Work Week and Graphical Scheduling Dashboard; adjust allocations or schedules when resource load balancing shows upcoming conflicts
• Reporting and Performance Review: Review weekly KPIs for work order throughput, SLA compliance, and backlog aging; generate scheduled reports or dashboards for reliability and maintenance teams; summarize findings in a weekly report shared with the Regional Ops Manager and corporate EAM Lead

Post-Migration Support

• Address post-migration issues and ensure system stability
• Continuously monitor system performance, availability, and health to proactively identify and resolve issues, preventing downtime
• Provide ongoing support and training to end users, troubleshooting problems and helping users maximize the system's capabilities
• Analyze system usage and user feedback to implement improvements, optimize workflows, and enhance the overall user experience
• Manage and update system configurations, automation scripts, workflows, and integrations to adapt to evolving business needs
• Ensure data integrity by performing regular data audits and optimizing database performance
• Leverage AI and predictive analytics tools within Maximo to improve maintenance strategies and asset management effectiveness
• Maintain security settings, access controls, and ensure compliance with company policies and regulatory requirements
• Plan and execute system upgrades, patches, and fixes to keep Maximo up to date and secure
• Collaborate with NAITS/NAITDC teams, business units, and external vendors to align Maximo's capabilities with organizational goals and technology

Interview Process

• 2 rounds of interviews
• Interview with end client: Yes

Manager Notes

• Contract-to-hire: Not currently, but potential in the future
• The client has a couple of recommendations based on experience but is open to partner recommendations
• Enclosed job description serves as pre-screening questions
• Background check: Second background check may not be required
• No U.S. citizenship restriction; sponsorship restrictions do not apply
• Not an ITAR requirement
• Submit candidates at a rate that reflects their actual experience and fit for the role; avoid submitting near the maximum unless the candidate fully meets all listed qualifications