Position Details:
SailPoint SME
Columbus, OH (On-site 5 days a week)
Long Term
Job Description:
1. Core Platform Expertise
Deep expertise in SailPoint IdentityIQ (onprem) and/or IdentityNow (SaaS) architecture
Strong understanding of Identity Cubes, aggregation, correlation, and identity lifecycle models
Advanced knowledge of Lifecycle Manager, JoinerMoverLeaver (JML) flows
2. Advanced Provisioning & DeProvisioning
Endtoend ownership of provisioning engine and broker
Design and troubleshooting of complex provisioning plans
Handling failed provisioning, retries, and reconciliation logic
Expertise in OOTB and custom connectors (AD, LDAP, DB, REST, HR feeds, PAM tools like CyberArk)
3. Rules, Workflows & Customization (Critical L3 Area)
Design, develop, and debug advanced SailPoint rules:
Before / After Provisioning Rules
Plan Initializer, Account Selector, Field Value
Validation, Allowed Values, Transformation rules
Advanced workflow customization and extension of standard workflows
Custom Javabased tasks and background jobs
4. Access Governance, Certifications & Compliance
Design and tuning of:
Manager, Application, Entitlement & Leaver certifications
Segregation of Duties (SoD) policies and violations
Strong understanding of Compliance Manager, policy evaluation, remediation workflows
Optimization of certification campaigns for scale and performance
5. API, Integrations & Engineering Capability
Handson experience with SailPoint REST APIs
Building and supporting:
Custom integrations
Feed validation utilities
Downstream system integrations
Ability to support capital engineering work, not just operations
6. Advanced Troubleshooting & Platform Stability
Deep expertise in:
Log analysis, thread dumps, performance tuning
Troubleshooting aggregation, certification, and provisioning failures
Root cause analysis for P1 / P2 incidents
Delivering permanent fixes, not workarounds
7. Administration, Installation & Architecture
SailPoint installation, upgrade, and patching experience
Understanding of object model, schema, and performance tuning
Platform hardening, configuration management, and release governance
8. L3 Ownership & Leadership Expectations
Acts as final technical authority (L3) for SailPoint incidents and problems
Mentors L1/L2 teams; enables shiftleft through SOPs and KT
Supports architecture discussions with customer IDAM teams
Contributes to HLDs, runbooks, and service improvement plans (SIP)
9. Certifications & Learning (Preferred)
SailPoint IdentityIQ L3 / IdentityNow L3 aligned certifications
Completion of advanced SailPoint University learning paths.