We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position SummaryCVS Health is seeking an Operations Analytical Senior Analyst (Individual Contributor) to join our team. This role reports to the Senior Manager of Analytical Insights and is open to fully remote candidates across the U.S.
The position plays a key role in analyzing case volumes, call volumes, staff productivity, and resource planning-critical elements for driving operational efficiency and supporting our business partners and members.
As an internal analytics expert, you will provide insights for Clinical Operations (ClinOps) and support MTM and SQM business functions. The role involves working with tools such as SSIS, SSRS, Teradata, Alteryx, Dataiku, Tableau, and other analytical platforms. You will serve as the technical subject matter expert for automating data reporting from multiple sources, including Novologix, CAS, MedHok, MTM, SQM, phone systems, and Verint.
Key responsibilities include:
- Automating manual data processes.
- Migrating applications to modern technologies.
- Preparing data for Tableau dashboards that deliver prior authorization insights and exception reporting.
You will collaborate with operations teams to understand business needs and develop logic and metrics for Tableau KPIs, ensuring accurate and actionable reporting.
Required Qualifications- 2+ years of experience in data analytics, reporting, and database development.
- Strong knowledge of database technologies including PL/SQL, T-SQL, stored procedures, query optimization, and performance tuning.
- Hands-on experience creating SQL queries, packages, functions, and views for ad-hoc and recurring reports.
- Proficiency in Microsoft SQL Server development, troubleshooting, and optimization.
- Advanced skills in ETL and reporting tools such as SSIS, SSRS, Alteryx; exposure to Dataiku is a plus.
- Working knowledge of multiple RDBMS platforms (Oracle, Teradata) and complex SQL report development.
- Experience with Python for data processing and automation.
- Familiarity with cloud platforms, preferably Google Cloud Platform (Google Cloud Platform), including SQL Server on Google Cloud Platform.
- Understanding of database design principles, logical and physical data models.
- Ability to translate business requirements into technical specifications.
- Experience in application development, maintenance, and support, ideally in retail or healthcare domains.
- Knowledge of Software Development Life Cycle (SDLC) and documentation best practices.
- Strong problem-solving and analytical skills with the ability to assess business impacts and prioritize tasks.
- Excellent communication and collaboration skills; ability to work independently and in a team environment.
- Agile mindset with a focus on delivering incremental value and incorporating feedback quickly.
- Ability to learn new domains and data sources rapidly.
Preferred Qualifications- Experience with Google Cloud Platform/BigQuery.
- Exposure to front-end development (e.g., .NET/Python) is a plus.
- Ability to enforce best practices.
- Prior experience in PBM services, insurance, or healthcare.
- Strong presentation skills and experience engaging with business stakeholders.
- Bachelors Degree
EducationHigh School Diploma or GED
Anticipated Weekly Hours40
Time TypeFull time
Pay RangeThe typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit ;br>
We anticipate the application window for this opening will close on: 01/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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