NOC Technician

Description

We are looking for a NOC Technician to join a hi-tech engineering team in Iowa in a contract-to-permanent role. This position supports network and telecommunications infrastructure by installing, testing, maintaining, and restoring equipment across a variety of site environments. The ideal candidate is comfortable working hands-on with cabling and network hardware while responding quickly to service issues and maintaining reliable system performance.

Responsibilities:
Install, configure, and verify telecommunications and network equipment at customer locations, carrier sites, and business facilities.
Troubleshoot service interruptions by accessing switches and related systems, then carry out corrective actions to restore connectivity and performance.
Perform copper and fiber cabling work, including routing, termination, splicing, fault identification, testing, and repair.
Complete preventive maintenance and operational checks to keep communication infrastructure functioning efficiently and reduce downtime.
Adjust equipment settings, replace defective components, and validate repairs through functional testing before returning systems to service.
Maintain accurate service documentation covering installations, maintenance activity, repairs, and test results for reporting purposes.
Explain equipment operation and basic care to end users or clients to support proper use after installation or service.
Coordinate parts and materials needed for repair work and manage tasks effectively to meet service schedules.
Support network standards and established procedures while escalating complex technical issues to senior engineering or operations teams when needed.

Requirements

Hands-on ability to install, service, test, and troubleshoot telecommunications or network equipment.
Experience reading and interpreting blueprints, diagrams, or technical documentation.
Working knowledge of switches, cable installation practices, and telecommunications systems.
Strong communication skills with the ability to explain technical issues clearly to customers and team members.
Ability to work independently, manage priorities, and adapt to changing schedules or service demands.
Physical capability to bend, lift heavy equipment, and work in tight or confined spaces as required.
Valid driver's license and dependable transportation for travel to service locations.
Effective diagnostic and time-management skills in a field service or network support environment.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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