Role Title: AI Automation Specialist Location: REMOTE
Description: Client is seeking an experienced Automation Specialist with strong automation skills to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing AI-driven systems to automate complex business processes using Postal tools. This includes (Robotic Process Automation (RPA), Machine Learning (ML), and Natural Language Processing (NLP). The role demands expertise in system architecture, workflow design, writing code/scripts, and building processes using Postal tools in a hybrid on-prem Windows/Unix/Linux and cloud-based environment. Candidates must be able to collaborate across CISO Security, and CIO teams to automate workflows, ensure data integrity, data accuracy, and support mission-critical operations. Proven hands-on experience with AI/ML libraries, low-code/no-code tools, cloud platforms (AWS, Google Cloud Platform, Azure), Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow, and an RPA platform is required. Occasional off-hours or weekend efforts may be needed for automation implementation, maintenance, upgrades, and support may be required.
Required Skills and Qualifications:
Programming: Proficiency in scripting, Python, and (Java, or R).
Technology Stack: Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, Google Cloud Platform, Azure), and a RPA (Robotic Process Automation) platform.
Data Analysis: Ability to analyze large datasets, leveraging multiple tools, to uncover patterns for process optimization. Ability to analyze and troubleshoot complex data ingestion and parsing issues.
Process Management: Knowledge of Business Process Management (BPM) and workflow optimization.
Security Experience: Exposure to network security or cybersecurity
Key Responsibilities:
Solution Design & Development: Create, configure, and deploy automated systems combining AI, machine learning, RPA bots, Microsoft Power Tools, Databricks, and Splunk.
Process Analysis: Understand and analyze repetitive, time-consuming business processes to determine recommended automation solution using Postal tools.
Technical Implementation: Write and update code, build custom scripts, integrate AI models into existing infrastructure like Splunk, Databricks, ServiceNow, and Microsoft Power Tools.
Maintenance & Troubleshooting: Monitor and optimize automation performance, troubleshoot errors, and ensure system scalability.
Collaboration: Work with IT and CISO stakeholders to define key performance indicators (KPIs) and align automation with organizational goals.
Education/Experience:
5+ years relevant experience.
A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
An Associate resource is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.
Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.
Additional Provisions:
Pass a client mandated clearance process to include drug screening, criminal history check and credit check.
Once candidate s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.
If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
All overtime must be pre-approved in writing by the client manager or his/her designated representative.
Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.
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