Job#: 3030456 Job Description: ServiceNow Consultant
Location: Charlotte, NC/ Chandler, AZ/ Las Colina, TX (Hybrid)Employment Type: ContractDuration: 12 monthsRole Overview
We are seeking a Service Management professional for a role in Cybersecurity Technology. The selected individual will be part of a team of professionals aligned across the service management organization, ensuring adherence to Service Management Cybersecurity policies and procedures. This role requires the ability to work in a rapid-paced environment and possesses senior incident, change, and problem management skills with effective communication abilities across all organizational levels.
Key Responsibilities
- Consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering.
- Contribute to large-scale planning related to Systems Operations Engineering deliverables.
- Review and analyze complex Systems Operations Engineering challenges that require an in-depth evaluation of variable factors.
- Contribute to the resolution of issues and consult with others to meet deliverables while understanding function, policies, procedures, and compliance requirements.
* Manage and develop business functional areas with a focus on implementing long-term strategies, policies, and process advancements. * Identify opportunities for process improvement and risk control development to ensure operational excellence. * Ensure adherence to ECM and Cybersecurity change procedures and other applicable enterprise policies. * Implement and facilitate measurement, reporting, and portfolio management routines.
Required Qualifications
Experience:- 4+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through work or consulting experience, training, military experience, or education. An alternate requirement is 8+ years of Service Management experience.
Technical Skills:- ServiceNow
- Proficiency in Microsoft suite of applications
- SharePoint
- ITIL principles
Professional Skills:- Analytical skills
- Professional communication skills
- Presentation skills
Preferred Qualifications
- Experience in Financial Services.
- A BS/BA degree or higher.
- Prior experience designing and operationalizing ITIL methodologies and reporting analytics.
- Strong understanding of agile and product management methodologies.
Compensation
The pay rate for this position is between $45.00 and $48.00 per hour.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex uses a virtual recruiter as part of the application process. Click for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.
