Systems Administrator

Job Description:

• Participate in team projects, meetings, and assignments to support infrastructure initiatives.
• Support the configuration and administration of virtual servers in VMware and/or Hyper-V environments.
• Assist with patching and system updates to reduce vulnerabilities and maintain system health.
• Maintain and verify backup systems; participate in disaster recovery testing and documentation.
• Support user and group management using Active Directory and Group Policy.
• Help configure and maintain core services such as DNS, DHCP, DFS, and Certificates.
• Perform basic network troubleshooting, including diagnosing connectivity issues, identifying misconfigurations, verifying switch and port status, and assisting with network equipment documentation.
• Assist with monitoring network and system health using departmental tools.
• Support the setup and deployment of infrastructure equipment such as switches, access points, and cabling under supervision.
• Document technical procedures, system configurations, and troubleshooting steps as directed.
• Read, understand, and enforce departmental procedures and policies.
• Ensure accurate incident tracking and asset management through service desk ticketing and inventory systems.
• Travel to remote locations to assist with equipment deployment and provide support as needed.
• Participate in after-hours work and on-call rotation as assigned.
• Perform other duties as assigned.
• Ability to lift up to 50 pounds.

• Active Directory User and Group Management
• Basic understanding of Group Policy
• Excellent communication skills
• Exposure to monitoring tools
• Basic Knowledge of PowerShell
• Interest in learning cloud platforms
• Create, use, maintain documentation and SOP
• Backup and Recovery
• Self-motivated and eager to learn
• Understanding of basic networking concepts

• Bachelor’s Degree or Technical Institute Degree/Certificate in Information Systems or related fields or equivalent work experience.

• Minimum of 3 years of IT work experience in a technical support, help desk, or junior systems administration role. Familiarity with ticketing systems, documentation practices, and basic networking is preferred.

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Azure Fundamentals