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Hardware Management Support Analyst

Minneapolis, MN, US • Posted 1 day ago • Updated 1 day ago

Contract W2

On-site

Depends on Experience

Dahl Consulting

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Job Details

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Summary

Title: Hardware Management Support Analyst
Location: Minneapolis, MN
Job Type: Contract (12 Months)
Compensation: $20-25 per hour W2
Industry: Food & Beverage Manufacturing
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About the Role
Our firm is partnering with a well-established, global organization in the consumer products industry to support their end-user technology operations. This role focuses on ensuring employees are equipped with reliable, secure, and well-managed hardware that enables productivity and business continuity. The ideal candidate is customer-focused, detail-oriented, and experienced in managing corporate hardware throughout its lifecycle.

Job Description
The Hardware Management Support Analyst is responsible for managing and supporting end-user hardware, primarily laptops and related peripherals. This role oversees hardware deployment, configuration, maintenance, and recovery while providing a smooth and professional experience for employees.
Key Responsibilities:

Manage the full hardware lifecycle, including deployment, refresh, and retirement of laptops and peripherals, with accurate tracking in asset management systems
Fulfill hardware requests from intake through approval, configuration, and delivery, meeting established service level agreements (SLAs)
Image, configure, and validate devices according to enterprise standards, including required software, security controls, and network access
Provide basic hardware troubleshooting support and collaborate with service desk and walk-up support teams as needed
Ensure compliance with corporate security, data protection, and hardware return procedures for terminations, leaves of absence, and role changes
Identify recurring issues or inefficiencies and contribute recommendations to improve processes and the end-user experience

Qualifications
Required Qualifications

Experience supporting enterprise hardware (laptops, monitors, docks, and peripherals) in a corporate environment
Strong customer service skills with clear, professional verbal and written communication
Ability to manage multiple requests and priorities while following defined processes and policies
Attention to detail and commitment to accurate documentation and asset tracking

Preferred Qualifications

Familiarity with asset management tools and end-to-end hardware lifecycle processes, including procurement, deployment, support, and retirement

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 29280
Posted 1 day ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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