IT Service Management Lead

Remote: Remote options may be available for candidates with strong, directly relevant experience. Schedule: 37.540 hrs/week | Minimum 4 onsite days/month Job Summary: Lead technical operations and implementation for a large-scale enterprise technology program.Coordinate with technical teams, vendors, system integrators, and business stakeholders.Oversee SaaS/cloud systems, integrations, testing, monitoring, security, and compliance.Manage technical risks, issues, deliverables, SLAs, and operatio

Job Title: BEST Program Technical Operations Lead Location: Boston, MA Hybrid (4 Days in a Month) Job Type: Contract Required Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology, or a related field, or equivalent experience. 10+ years of IT design and implementation experience. Extensive technical experience across multiple operational environments. Strong experience with Software as a Service (SaaS) platforms and cloud-based implementations. Strong

Technical Operations LeadLocation: Boston, MA Duration: 6 Months Position SummaryWe are seeking an experienced Technical Operations Lead to oversee and coordinate the adoption and implementation of future-state operational protocols for a large-scale technology transformation program. The Technical Operations Lead will work closely with technical leadership, project management, systems integrators, software/SaaS vendors, security teams, business stakeholders, and various organizational IT depart

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, persp