Job DetailsFull Onsite- 5x a week in Audubon PA
Pay Rate: $42.25-$49.30 hourly W2
**Client is not able to do sponsorship of visa or C2C***
This position operates on a
rotating shift schedule, alternating between
7:00 AM 7:00 PM and 7:00 PM 7:00 AM, including weekdays and weekends. The role is part of the
IT Operations & Support Center, which provides
24x7 coverage. Staff work in rotating shift pairs to ensure continuous operational support.
The IT Operations Center (ITOC) is responsible for monitoring and resolving issues to ensure the ongoing availability and stability of the client s production technology environments. On shift staff focus on monitoring all systems during overnight and off hours, resolving incidents as they arise, and engaging Subject Matter Experts when escalation is required. Analysts are expected to remain current on ITOC operations, assist with significant events as needed, and provide a detailed status handoff to the following day shift regarding overnight activities and system conditions.
The incumbent will serve as a broad based IT Analyst, with working knowledge across multiple hardware and software technology platforms used by the client. This role requires regular interaction with IT Operations Center staff, internal IT support groups, business clients, and external stakeholders. Success in this role is driven by the ability to anticipate, identify, and respond to operational technology issues through strong troubleshooting and diagnostic skills. The Analyst must interpret alerts and signals from a wide range of monitoring tools and quickly initiate or coordinate corrective actions to restore system stability. Additionally, the Analyst will collaborate with other technology professionals and, when required, help direct incident response activities to minimize downtime and ensure the rapid restoration of production services in the client s technology environment.
Estimated Min Rate: $42.25
Estimated Max Rate: $49.30
What s In It for You?We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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https://www.yoh.com/privacy-notice 
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