Instructional Design Lead (AI & Automation)

Role: Instructional Design Lead (AI & Automation)

Expected Duration: 4 months / 400 hours

Location: Remote from anywhere within the US (Texas-based preferred)

Summary:

The client is seeking one Instructor Training / Instructional Design Lead to support the AI & Emerging Technology workstream by designing and developing a comprehensive AI and automation literacy program for agency staff. The worker will build and organize this training in an online platform and develop web-based learning assets, instructor-led materials, facilitator supports, and reusable training content that the client can sustain after the engagement ends. Duties include developing an AI and automation literacy scope and sequence; creating mandatory training modules covering responsible use, unacceptable use, the client policy alignment, and Microsoft Copilot fundamentals; developing optional advanced modules on topics such as prompting, automation concepts, Copilot agents, Power BI, and related approved tools; producing learning objectives, instructional outlines, facilitator materials, and training aids; recommending assessment and completion-tracking approaches; and creating sustainment documentation so the client staff can maintain and evolve the training program after contract completion. The goal of this work is for the client staff to understand the fundamentals of using AI in their work and to use approved AI and automation tools responsibly, consistently, and effectively, with the goal that the client staff can confidently use these tools in support of agency work. All work must align with the client policy, governance, privacy, security, and Microsoft-first tooling expectations.

Responsibilities:

• Demonstrated experience designing and developing technical training curricula for adult learners in an enterprise, government, or similarly complex organizational environment.
• Demonstrated experience building training in an online platform, including development of web-based courses, digital learning assets, and reusable instructional materials.
• Experience with learning management systems (LMS) and e-learning authoring tools is strongly preferred.
• Demonstrated ability to translate complex technical and policy concepts into clear, practical training for technical and non-technical audiences.
• Experience developing learning content related to AI literacy, automation, responsible use, governance, privacy, security, or policy-aligned technology adoption is strongly preferred.
• Experience with Microsoft-first productivity and automation tools, including Microsoft Copilot, Power Automate, and related approved tools including those within Power Platform, is strongly preferred.

Required Skills:

• 5 Years Required Designing, developing, and implementing training curricula
• 5 Years Required Conducting technical or systems-related training, including software, operational procedures, or related technical
• 5 Years Required Developing web-based and instructor-led training materials, job aids, videos, or comparable learning assets
• 3 Years Required Experience building training in an online platform, including web-based modules, e-learning content, or LMS-based
• 3 Years Required Translating technical information into clear training content for technical and non-technical audiences
• 2 Years Required Designing training related to policy, responsible use, privacy, security, or governance-aligned technology adoption
• 2 Years Required Experience supporting Microsoft-based productivity or cloud technology training environments

Preferred Skills:

• 1 Year Preferred Experience developing AI literacy, automation, digital enablement, or technical adoption training
• 1 Year Preferred Experience with Microsoft Copilot, Power Automate, Power BI, Power Query, or related approved Microsoft tools
• 1 Year Preferred Experience creating role-based learning pathways, office hours, or sustainment materials rather than one-time training
• 1 Year Preferred Public-sector or education-agency experience preferred
• 1 Year Preferred Experience designing training that helps staff build foundational understanding and practical confidence using AI