Immediate need for a talented HR Analyst III. This is a 12 months contract opportunity with long-term potential and is located in San Diego, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-03434
Pay Range: $55 - $56/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Act as an escalation point and coach to channel advisors
- Provide best in class guidance and support to employees and managers on cases that require subject matter expertise beyond what our channel support team is able to provide
- Leverage relevant playbooks, protocols, and requirements for case management and contribute to ongoing improvements
- Consistently apply client policies and standards to situations
- Manage high volume of cases while delivering on core metrics and case management practices
- Consult with the team manager and senior members of the HRC Specialist team for support
- Partner with COE/Shared Services partners when appropriate to provide comprehensive end-to-end support to our employees Maintain, update, and improve employee-facing HR process and policy documentation.
Key Requirements and Technology Experience:
- Key Skills;HR Analyst III .
- Strong communication and interpersonal skills to effectively communicate with employees, managers, and stakeholders
- Excellent problem-solving and critical thinking skills to analyze complex situations and provide sound judgment
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Strong attention to detail and accuracy in data entry and record-keeping
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong emotional intelligence to understand and empathize with employees and managers in difficult situations
- Excellent active listening skills to understand the needs and concerns of employees and managers
- Ability to deliver difficult messages with tact and diplomacy while maintaining a focus on the best outcome for all parties involved
- 5 years of experience providing human assisted support to employees regarding HR matters.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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