Administrative Assistant - Field Operations And Customer Support

Description
The Administrative Assistant - Field Operations and Customer Support provides essential administrative and operational support to our global Field Operations team and our customers. This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. The ideal candidate is detail-oriented, highly organized, and comfortable supporting technical teams operating in dynamic, safety-critical environments. This individual will also play an important role in maintaining and administering our Monday.com workflows and operational systems to ensure they remain accurate, effective, and actionable across the organization.
Key Responsibilities

• Technical Field Operations Support
• Provide administrative support to V Field Operations Team.
• Coordinate calendars, meetings, domestic and international travel, and deployment logistics for field engineers and technical staff.
• Support scheduling and tracking of vessel mobilizations, sea trials, offshore deployments, and maintenance activities
• Assist with onboarding and offboarding of field engineers, including system access, credentials, and equipment coordination.

Project & Continuous Improvement Support

• Support special projects, process improvements, and system implementations related to field services operations and customer success.
• Assist with coordination of technical trainings, workshops, and field team meetings
• Provide general administrative support as needed in support of a growing, global technical organization.
• Organize and prioritize customer needs and coordinate with engineering, field and sales teams to drive timely, effective solutions and improve the customer experience.

Additional Skills & Qualifications

• Someone who can quickly step into the role, develop and execute their own strategies, and operate independently without requiring extensive guidance during onboarding
• 3+ years of administrative or operations support experience, preferably in technical, maritime, offshore, construction, manufacturing, or field service environments
• Strong organizational and multitasking skills with high attention to detail
• Proficiency in Microsoft Office or Google Workspace; comfort working in shared document environments
• Strong written and verbal communication skills, including with technical and international stakeholders
• Ability to manage priorities in a fast-paced, operationally complex environment
• Experience in document management, file management, and contract management.
• Proficiency with Monday.com
• Experience supporting global teams and international deployments preferred
• Exposure to ERP, field service management, asset tracking, or logistics systems preferred
• Associates degree or equivalent experience preferred
• Proactive, detail-oriented, and solutions-focused
• Comfortable working with technical professionals and operational teams
• Strong follow-through and accountability
• Adaptability to changing deployment schedules and operational needs
• Demonstrate strong interpersonal and communication skills to build and maintain positive relationships with coworkers
• Proficiency in leveraging AI tools and technologies to improve efficiency, enhance decision-making, and drive business outcomes

Job Type & Location
This is a Permanent position based out of Boston, MA.
Pay and Benefits
The pay range for this position is $70000.00 - $80000.00/yr.
401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance
Workplace Type
This is a fully onsite position in Boston,MA.
Application Deadline
This position is anticipated to close on Jul 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.