RDK-B Triage Engineer

Job Title; RDK-B Triage Engineer Location: Philadelphia, PA Job Description: Your daily tasks: Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct sou

Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.Troubleshoot E2E issues in Video devices. Conduct source code reviews to identify root causes within the components and platform.Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysisDesign and enhance op

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechrons progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development ini

Role Summary This technical support role involves monitoring and troubleshooting various applications and infrastructure systems to ensure optimal performance and security. The position requires collaboration with multiple internal teams and leadership to resolve issues promptly. It offers an opportunity to work remotely in a dynamic environment supporting both physical and virtual infrastructure technologies. Responsibilities Monitor applications such as AppWorx, Orion, Email, and other relevan