System Analyst

Remote • Posted 3 hours ago • Updated 38 minutes ago
Contract W2
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Remote
Depends on Experience
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Job Details

Skills

Summary

Role Summary
This technical support role involves monitoring and troubleshooting various applications and infrastructure systems to ensure optimal performance and security. The position requires collaboration with multiple internal teams and leadership to resolve issues promptly. It offers an opportunity to work remotely in a dynamic environment supporting both physical and virtual infrastructure technologies.

Responsibilities

  • Monitor applications such as AppWorx, Orion, Email, and other relevant systems to identify and address issues.
  • Troubleshoot alerts and system discrepancies, escalating as necessary.
  • Communicate effectively with subject matter experts, application teams, infrastructure teams, and leadership through email and telephone.
  • Collaborate across different audience groups to facilitate issue resolution and system improvements.
  • Maintain documentation, reports, and system operating procedures related to system monitoring and troubleshooting.
  • Support event monitoring, logging, and data collection activities using tools like Orion and Splunk.
  • Manage Active Directory permissions, group policies, and hierarchy structures.
  • Assist with IP networking and security administration activities.
  • Participate in training sessions to gain proficiency with organizational systems and protocols.
  • Perform system evaluations to diagnose and resolve software and hardware issues accurately.

Qualifications

  • Working knowledge of current infrastructure technologies, including physical and virtual environments.
  • Experience supporting Microsoft Windows 11, Windows Server, and Microsoft Office Suite.
  • Familiarity with Linux operating systems.
  • Understanding of event monitoring, logging, and data collection techniques (e.g., Orion, Splunk).
  • Knowledge of Active Directory, permission hierarchy, and group policy management.
  • Ability to research and troubleshoot issues using knowledgebases and online resources.
  • Experience or training in IP networking and security administration.
  • Demonstrated technical problem-solving skills with the ability to perform systems evaluations.
  • Strong written and verbal communication skills for collaboration and documentation purposes.
  • Availability to work during scheduled shifts on Thursday, Friday, Saturday, and every other Wednesday from 7:00 pm to 7:00 am, with training scheduled 8:00 am to 5:00 pm until completion.

Publishing Pay Range: $20.00 - $25.00 hourly

This is a fully remote role and can be performed from an approved location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113553
  • Posted 3 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Kacie Jean

Recruiter @ GDH
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