MIT/WinClient Touch Services Technician

Remote in Rio Rancho, NM, US • Posted 20 days ago • Updated 6 hours ago

Contract W2

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

MIT
Managed Services
Windows Imaging Component
System Integration Testing
Customer Service
Microsoft Office
Microsoft Outlook
Microsoft Excel
Multitasking
Microsoft Windows
Service Desk
Management
Forecasting
Communication
Computer Hardware
Cabling
Servers
Network
SAP BASIS

Summary

Our client is looking for an MIT/WinClient Touch Services Technician for a 3-month contract in Rio Rancho, NM 87124.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 Months
Required Skills & Experience

Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
3-5 years of technical experience.
Windows imaging experience.
Intermediate Windows OS troubleshooting experience.
Able to lift up to 35 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles).
Ability to climb ladders and work from heights.
Must be able to work independently as well as in teams of 3-4 and be flexible.
Cleanroom experience recommended.
Excellent customer service skills and excellent written / verbal communication skills.
Knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11.
Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects.
Able to multitask and prioritize between multiple factory issues.
Server install support experience.
Technical certifications.

What You Will Be Doing Daily Responsibilities

Troubleshooting and repairing software and hardware issues on the factory computing equipment.
Troubleshooting will take place on the system, module, and component levels.
Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process
Integration (PI) to troubleshoot complex issues as a team.
Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment.
Responsible for communication with customers, Client technicians, and software/hardware specialists.
Mount servers into the rack in the Datacenter.
Connect the network cable.
Set up iLO based on the document provided.
Basic troubleshooting.
Patching of servers and clients.
Network Physical Touch Support.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 865551
Posted 20 days ago

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