Greetings from Accionlabs!!
Our direct Client is looking for Technical Project Manager App Support-9+ Months Contract-Remote opportunity-Direct Customer.
Job Description:
Primary skills: Technical Project Management , Experience in IT separation or divestiture or TSA delivery strongly preferred ,
App Support: Managing service incidents and "gray zone" ownership.
This TPM role is responsible for owning and driving resolution of TSA service incidents and operational “gray zone” issues where ownership between teams, vendors, or entities is unclear. The TPM acts as the single Threaded owner to ensure service continuity, contractual compliance, and timely resolution in high pressure environments.
Core Responsibilities:
Own and manage service incidents, escalations, and chronic issues across assigned TSA services
Actively resolve “gray zone” ownership gaps between engineering, operations, security, vendors, and NewCo/RemainCo teams
Drive clarity on scope, RACI, and accountability where responsibilities are ambiguous
Coordinate incident triage, root Cause analysis, and remediation planning
Ensure incidents are managed in line with contractual SLAs and TSA obligations
Maintain strong RAID discipline, escalating risks early and factually
Provide executive ready status updates on incidents, trends, and systemic risks
Partner closely with exit planning TPMs to ensure incidents do not jeopardize TSA exit milestones.
Experience Profile (Aligned with Above TPM Requirements):
6–12+ years as a Technical Project / Program Manager in enterprise IT environments
Proven experience managing production incidents, service continuity, and escalations
Strong background operating in contractual, SLA driven, or regulated environments
Demonstrated ability to operate effectively in ambiguous, high pressure situations
Experience coordinating across applications, infrastructure, cloud, security, and vendors
Comfortable holding teams accountable and driving decisions—not just facilitating discussions.
Education:
Bachelor s degree in computer science, information Systems, or related discipline.
This role is open to W2 or those seeking Corp-Corp employment.
The salary range for this role is 100-120 k/annum or Corp-Corp rates please contact the recruiter.
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.
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