DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Business System Analyst – ERP
Location: REMOTE
Duration: 12 Months
Role Overview
- This is a technology Business Systems Analyst role with deep finance domain focus.
- The BA will support finance and accounting functions while working closely with business stakeholders.
- Primary responsibility is finance, but the role requires interaction across other functional areas.
- Candidate must be able to translate finance and accounting needs into system requirements.
Key Responsibilities
- Elicit, analyze, and document finance and accounting requirements (GL, AP, AR)
- Support ERP configuration, integrations, and data mapping (hands‑on role).
- Document requirements in JIRA and Confluence.
- Participate in testing, validation, and post‑go‑live support (hypercare, defect triage, third‑level support).
- Help standardize finance processes across brands while aligning to GAAP principles.
- Liaise with stakeholders at all levels, including Directors and VPs.
Systems & Tools
- ERP: Sage X3 (net new for all teams; nice‑to‑have, not required).
- Work Management & Documentation: JIRA and Confluence (methodology understanding more important than tool mastery).
- Emphasis is on business analysis discipline and SDLC experience, not just tool exposure.
Must‑Have Qualifications
- Strong finance and accounting background with applied, real‑world experience.
- Understanding of GAAP, general ledger, AP/AR, cost and revenue concepts.
- 3–5+ years of applied finance experience preferred (years less important than demonstrated knowledge).
- Experience gathering, documenting, and validating requirements in a software implementation environment.
- Ability to hit the ground running with minimal onboarding.
- Proven experience working in fast‑paced, delivery‑driven projects
Nice‑to‑Have Qualifications
- Prior ERP implementation experience.
- Familiarity with Sage X3.
- Business process design or change management experience.
Soft Skills & Behavioral Fit
- Highly inquisitive and not afraid to ask questions.
- Strong business acumen and ability to “speak finance.”
- Comfortable working with stakeholders at all organizational levels.
- Able to influence and guide teams toward standardized processes.
- Strong communication, listening, and documentation skills.
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