Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients.
Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details
Position: Salesforce Scrum Master & Project Manager Mode: Long-term/ongoing 6 month extension process
Location: Remote
Profile: this role is very much a base as a Scrum Master with the addition of Project management in that this person will oversee the product and allocate capacity management, oversee the Jira stories, and ensure the team is on task effectively; the selected person will also need to be willing (and able) to put the business analyst hat on and work with teams to build out solutions needed. Blended role of:
Scrum Master for CRM development team of 8 developers and 3 QA staff
Project Manager for Salesforce initiatives including CRM migration efforts
Salesforce Administration (they will not be tinkering in the tool day to day, but must know the system in order to manage the team and create solutions.
Overview
The Corporate Systems team is seeking a highly analytical, organized, and collaborative Salesforce Scrum Master and Project Manager with advanced Scrum Master, project management and Salesforce Administration expertise. This hybrid role will provide agile facilitation, project management and frontline Salesforce support for a highly customized, enterprise-level Salesforce environment.
This position requires advanced Salesforce administration knowledge, strong project and delivery management capabilities, Scrum Master expertise including backlog management and ceremony facilitation, as well as business analysis capabilities to translate user needs into system solutions. Experience with complex Salesforce environments is required, and Agentforce experience is highly preferred.
The candidate will also support and lead UAT efforts, training initiatives, stakeholder communication, and end-user adoption activities.
Summary
The Salesforce Scrum Manager and Project Manager will work across the CRM & Event Management product team composed of engineers, admins, analysts and quality engineers to deliver enhancements and maximize platform value using Agile methodologies.
The role will planning, coordination, reporting, and communications; facilitate ceremonies for the product team; act as a business analyst to gather requirements and design solutions; support UAT, training, and onboarding; and partner with business stakeholders to drive end-user adoption.
Ideal candidates will have Scrum and Project Management experience within a Salesforce-centric environment.
Responsibilities
Scrum Responsibilities
Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Support a structure of continuous improvement by managing retrospective actions to completion
Remove impediments through proactive problem-solving and stakeholder coordination
Project & Delivery Management
Oversee project planning, delivery timelines, and cross-team execution for Salesforce initiatives
Identify, manage, and resolve complex cross-functional dependencies
Ensure transparency of project status, risks, and release roadmaps
Track and report progress against commitments, quality metrics, and delivery outcomes
Maintain documentation of business processes, release notes, workflows, and program artifacts
Business Analysis & End-User Engagement
Work with stakeholders to understand needs and translate them into scalable solutions
Facilitate UAT sessions and functional demonstrations across multiple teams
Lead onboarding, training, and change-management activities
Drive user adoption through structured communication and support
Build positive team dynamics and strong relationships with customers, users, and technical staff
Other Duties as Assigned
Required Skills & Qualifications
Bachelor s degree + 5+ years of experience across application development lifecycle, infrastructure engineering, or application hosting
Minimum 3+ years as a business analyst
5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)
Excellent analytical thinking, problem-solving, business analysis, communication, and documentation skills
Salesforce Admin Certification preferred
Experience working in Agile delivery environments as Scrum Master
Strong working knowledge of Jira for backlog and sprint management
Ability to foster a data-driven, structured Agile culture
Demonstrated ability to balance team capacity, prioritization, quality, and deadlines
Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices
Experience leading multi-functional project or scrum teams on complex, integrated platforms
Strong leadership presence with accountability for end-to-end delivery
Preferred Qualifications
Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)
Experience with Salesforce configuration or implementation
Apply: Interested candidates can apply with their detailed word formatted resume along with their contact information\availability to raj (dot) sekhar (at) kellton (dot) com Phone 703-5 9 2 .9.5.1.7
Thanks for all your time!
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