Immediate need for a talented Tax CSR. This is a 03 Months Contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-07730
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Help TurboTax customers who want us to prepare their taxes
- Answering key questions
- Gathering key information and documents
- Creating key notes for a seamless transition to the filing agent
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your knowledge in the field of customer service.
- Document of customer interactions
- Work continuously toward meeting company KPI metrics and Big Bet Goals.
- Participate in pilot testing, projects, and experience validations, as needed.
Key Requirements and Technology Experience:
- Must have skills; ["Customer Support " Customer Service Tax Filing ]
- Minimum of a High School Diploma or GED
- 1 years of Customer Service experience
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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