Senior Business Performance and Metrics Consultant

Description:

Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

• New team; Metric Governance and Engagement.

Bachelor Degree: (Required, Preferred or Not Required)

• Preferred.

Role Responsibilities: (what they will be doing)

• Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development.
• Facilitate metric working sessions to define metric name, definition, calculation, system of record, and critical data elements (CDEs).
• Support the documentation and validation of metric logic and data lineage.
• Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges.
• Review and validate data quality and completeness of metric inputs in coordination with data engineers.
• Support the development of root cause commentary and trend analysis for metrics that breach established thresholds.
• Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC).
• Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends.
• Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency.
• Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

• Bachelor’s degree or five years of related experience or an equivalent combination of education and experience.
• In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.).
• Understands foundational concepts of other related professional disciplines. Experience managing small projects
• Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders.
• Ability to provide direction and mentor less experienced teammates.                                    

PlNice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)

• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills, including experience drafting executive summaries.
• Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint).
• 5–7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics.
• Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management).
• Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators.
• Experience gathering and documenting business requirements and translating them into actionable data or metric logic.
• Basic understanding of SQL or ability to read data dictionaries and data mappings.
• Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS.
• Exposure to Agile or iterative project delivery methods.

EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”