Majesco Functional Lead

Job description:

We are seeking an experienced Majesco Functional Lead to drive business analysis functional design and implementation of insurance solutions on the Majesco platform The ideal candidate will have strong expertise in insurance domain processes and indepth knowledge of Majesco applications Policy Billing Claims

The role will act as a bridge between business stakeholders and technical teams ensuring business requirements are accurately translated into scalable and efficient Majesco solutions
Key Responsibilities
Business Analysis Requirements Gathering
Lead workshops with business stakeholders to gather and analyze requirements
Document business processes functional requirements and use cases
Translate business needs into detailed functional specifications
Functional Design Solutioning
Design functional solutions using
Majesco Policy Administration
Majesco Billing
Majesco Claims
Configure product features aligned with business requirements
Define workflows rules and user journeys
Requirements Translation Collaboration
Act as liaison between
Business teams
Technical teams developers architects
Ensure functional requirements are clearly understood and implemented
Testing Validation
Define and review test scenarios test cases and acceptance criteria Support
SIT System Integration Testing
UAT User Acceptance Testing
Validate system behavior against business expectations
Process Optimization
Identify opportunities for process improvement and automation
Recommend best practices and optimal product usage
Ensure minimal customization and leverage outofthebox features
Documentation Knowledge Management
Prepare functional design documents FDDs BRDs and user stories
Maintain traceability between requirements and deliverables
Provide knowledge transfer and user training
Stakeholder Management
Engage with business users SMEs and product owners
Provide regular updates on requirements and functional progress
Support change management and adoption initiatives

Required Skills Qualifications
Education
Bachelors degree in Business IT Engineering or related field
Experience
8 to 12 years of experience in insurance domain and business analysis
4 to 6 years working with Majesco platforms or similar PAS systems

Domain

Expertise Strong understanding of Policy lifecycle quote bind issue renew
Underwriting processes
Billing invoicing workflows
Claims lifecycle
Experience in PC Life or Health insurance
Majesco Functional Expertise
Hands on experience in Majesco Policy, Majesco Billing and Majesco Claims

Knowledge of product configuration workflows and rules
Functional Analytical Skills
Business analysis and requirement elicitation
Functional design and documentation
Process modeling BPMN flow diagrams
Testing support and validation

Technical Awareness Good to Have
Understanding of APIs and system integrations
Data modeling and data mapping
Agile tools JIRA Azure DevOps
Familiarity with cloud environments AWS Azure
Soft Skills
Strong communication and presentation skills
Ability to work with cross functional teams
Analytical thinking and problem solving ability
Leadership and mentoring capabilities
Preferred Qualifications
Experience in largescale Majesco implementations or transformations
Agile Scrum experience
Exposure to digital insurance platforms
Certification in business analysis CBAP or Agile CSMPSM