Location: Phoenix, AZ
Salary: $125,000.00 USD Annually - $150,000.00 USD Annually
Description: Job Title: Director, Business Intelligence and Performance Strategy Location: Phoenix, Arizona (6201 N 29th Avenue / 6201 N 24th Parkway)
Work Type: Hybrid (In-office Monday, Wednesday, Friday; Remote Tuesday, Thursday)
Compensation: Base salary $125,000-$150,000 plus 10% annual bonus
Contact: Email resume to David Kellogg - Job Summary:
The Director of Business Intelligence and Performance Strategy is part of the Strategic Planning organization and serves as a strategic partner to executive leadership. This role is responsible for transforming hotel-level and enterprise-wide performance data into actionable insights that drive company strategy, brand performance, portfolio decisions, and investment prioritization. The role combines hands-on analytics, executive storytelling, and cross-functional leadership with a strong focus on performance measurement, forecasting, and execution of strategic initiatives.
Key Responsibilities: Strategy-Led Business Intelligence
- Deliver strategic insights to executive leadership based on hotel and system performance trends
- Translate complex data into clear, actionable narratives that guide brand positioning and growth strategy
- Develop and manage executive dashboards, scorecards, and reporting frameworks
- Utilize analytics tools, AI technologies, and industry benchmarks to identify trends and inform planning
- Proactively communicate insights to align leadership teams
Strategic Initiatives Management
- Lead and support enterprise-level strategic initiatives such as development retention strategies and reporting enhancements
- Create and manage project plans, timelines, and deliverables
- Coordinate cross-functional stakeholders and track progress against goals
Enterprise Performance and Business Analysis
- Analyze large datasets and convert findings into strategic recommendations
- Evaluate key performance drivers including RevPAR, ADR, occupancy, revenue mix, and brand performance
- Perform scenario modeling, financial analysis, and test versus control evaluations
- Support investment decisions including development incentives and underwriting analysis
- Prepare materials for executive leadership, board-level presentations, and member communications
- Ensure consistent definitions, benchmarks, and methodologies across performance metrics
Cross-Functional Collaboration
- Partner with senior leaders and business teams to execute strategic priorities
- Collaborate across analytics, finance, development, and brand teams
- Participate in stakeholder meetings; occasional travel required
Required Skills and Qualifications: Technical and Analytical Skills
- Strong analytical skills with ability to work directly with complex datasets
- Experience with statistical analysis and data modeling
- Proficiency in SQL, Python, and business intelligence tools such as Power BI, Tableau, or AWS QuickSight
- Ability to synthesize data into clear insights and recommendations
- Understanding of hospitality performance metrics (RevPAR, ADR, occupancy) is preferred but not required
Leadership and Strategic Skills
- Strong executive communication and storytelling abilities
- Strategic thinking and financial acumen
- Experience influencing enterprise-level decision making
- Ability to lead cross-functional initiatives and collaborate effectively
- Results-driven mindset with focus on continuous improvement
Additional Information: - This role is part of the Strategic Planning function and helps answer critical enterprise business questions
- Candidates with Senior Manager or Senior Analyst experience are encouraged to apply
- Relocation may be considered on a case-by-case basis
Interview Process: - First round: Hiring manager interview (virtual)
- Second round: Peer panel interview
- Final round: Hiring manager and CFO interview (may be in person)
Additional Expectations:
Candidates should be comfortable performing hands-on data analysis, working with tools such as AWS QuickSight, and developing data-driven business narratives.
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