ServiceNow ITOM Business Analyst (Customer Facing)

Job Title: ServiceNow ITOM Business Analyst (Customer Facing)Primary Skill: ServiceNow Orchestration Skill Cluster: CMDB | Agile MethodologiesWork Location: Philadelphia, OnsiteJob SummaryThe ServiceNow ITOM Business Analyst is responsible for bridging business requirements with ServiceNow ITOM capabilities, ensuring successful implementation and optimization of CMDB, Discovery, Service Mapping, Event Management, and Cloud Discovery solutions. The role works closely with business stakeholders, i

Job Summary The ServiceNow ITOM Business Analyst is responsible for bridging business requirements with ServiceNow ITOM capabilities, ensuring successful implementation and optimization of CMDB, Discovery, Service Mapping, Event Management, and Cloud Discovery solutions. The role works closely with business stakeholders, infrastructure teams, architects, and developers to improve IT operational processes while aligning with CSDM and ITIL best practices. Key Responsibilities Gather, analyze, and

Job Title: ServiceNow ITOM Architect Project Location: Philadelphia, PA (3 days onsite per week) Job Summary We are looking for an experienced ServiceNow ITOM Architect to design, implement, and optimize enterprise ITOM solutions. The ideal candidate will have strong expertise in Discovery, Service Mapping, Event Management, CMDB, and integrations, with the ability to lead architecture, technical teams, and platform best practices. Required Skills 8+ years of ServiceNow experience, incl

Job Title: Business Analyst (ServiceNow CSDM/CMDB) Location: Mount Laurel, NJ (Day 1 Onsite) Duration: Contract Req ID: GBaMS 10858792 Job DescriptionWe are seeking an experienced Business Analyst with strong expertise in ServiceNow CMDB and CSDM to support enterprise CMDB initiatives. The ideal candidate will gather business and technical requirements, analyze existing CMDB/CSDM processes, facilitate workshops, document requirements, and support the implementation of ServiceNow best practices.