Hybrid in New York, New York
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Today
Core ResponsibilitiesProcess Design & Optimization: Map current "as-is" workflows, identify bottlenecks, and design efficient "future-state" processes.Cross-Functional Collaboration: Serve as the bridge between business units, management, and technical/automation teams.Change Management: Lead implementation initiatives and train staff on new operational standards or software systems.Performance Tracking: Monitor Key Performance Indicators (KPIs) and service level agreements (SLAs) to ensure qual
Easy Apply
Contract, Third Party
Depends on Experience



