L1 NOC Engineer

Tier 2 NOC Specialist We are seeking a Tier 2 NOC Specialist to support administration and management of a large-scale IP/MPLS and optical backbone network within a 24x7 Network Operations Center (NOC) environment. This role is responsible for proactive monitoring, incident response, network maintenance, change implementation, and escalation support across a statewide or multi-site service provider class network. The position serves as a technical escalation point and plays a key role in maint

Job Posting End Date 03-03-2026 Please note the job posting will close on the day before the posting end date. Job Summary At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningfu

Job Description 40% - Incident ManagementRespond to and manage incidents, alerts, and outages, ensuring timely resolution and minimal impact on operations.Perform root cause analysis and provide detailed incident reports for critical issues.Escalate unresolved issues to higher-level support teams or vendors as necessary.40% - Troubleshooting and Problem ResolutionCollaborate with support personnel for effective problem resolution.Aid in diagnosing and resolving issues quickly and promptly.Utili