HR Generalist-Remote

Remote • Posted 12 hours ago • Updated 12 hours ago
Contract W2
6 Months
No Travel Required
Remote
$20 - $25/hr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • HR Generalist
  • Benefits
  • payroll
  • servicenow
  • oracle hcm
  • peoplesoft

Summary

Job Summary

We are seeking an HR Generalist to support employees by handling HR-related inquiries during the transition from PeopleSoft (PS) to Oracle HCM. The role involves providing consultative HR support through phone and email, creating and resolving ServiceNow tickets, and ensuring timely follow-up on employee requests.

Key Responsibilities

  • Respond to employee HR inquiries via phone and email.
  • Create, track, and resolve cases in ServiceNow.
  • Support HR processes in PeopleSoft and Oracle HCM.
  • Provide guidance on:
    • Performance Management
    • Employee lifecycle changes (status changes, employment updates)
    • Compensation questions and policies
    • Benefits and payroll deductions
  • Escalate complex issues when necessary while maintaining excellent customer service.

Required Qualifications

  • Experience in Human Resources, HR Operations, or HR Shared Services.
  • Hands-on experience with Oracle HCM and/or PeopleSoft.
  • Experience using ServiceNow or similar ticketing systems.
  • Strong written and verbal communication skills.
  • Excellent customer service or contact center experience.
  • Ability to handle sensitive HR matters with professionalism and confidentiality.

Preferred Qualifications

  • Associate''s or Bachelor''s degree (preferred, not required).
  • PHR Certification (preferred, not required).

Required Skills

  • Human Resources
  • Oracle HCM
  • PeopleSoft (PS)
  • ServiceNow
  • HR Operations
  • Employee Relations
  • Performance Management
  • Compensation
  • Benefits
  • Payroll
  • Customer Service
  • Contact Center Support
  • Employee Lifecycle Management
  • Strong Written & Verbal Communication

If you''re interested, please share your updated resume along with your work authorization and contact details.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: nexmo
  • Position Id: 9052144
  • Posted 12 hours ago
Contact the job poster
KV

Kartheek Venkata

Recruiter @ Nextgen Information Services
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