Job ID: 2612253
Location: Bethesda, MD, US
Date Posted: 2026-05-06
Category: Information Technology
Subcategory: Bus Proc Analyst
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: TS.SCI_wPoly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description SAIC is seeking a Business Process Analyst to support operational teams in a high-tempo mission environment. The ideal candidate will specialize in business process analysis, requirements elicitation, and the development of operational documentation in alignment with mission objectives. The selected candidate will play a critical role in process governance, workflow optimization, and interdepartmental coordination to drive efficient and effective operations.
This is a fast-paced, detail-oriented position that requires a strong grasp of process methodologies (SOPs, process maps, swim lanes, etc.), stakeholder engagement, and operational rhythm support. Exceptional organization, communication, and multi-tasking capabilities are essential for success.
Primary Responsibilities:
- Document and maintain business processes using various methodologies and tools, including SOPs, process maps, swim lanes, and RACI matrices.
- Analyze existing workflows to identify bottlenecks, risks, and inefficiencies, providing recommendations for improvements and supporting implementation plans.
- Collaborate with mission and operations stakeholders to identify needs, problems, and desired end states; translate these into actionable requirements and workflow updates.
- Facilitate process governance through coordinating reviews, gathering inputs from process owners/subject matter experts (SMEs), and routing documentation for approval.
- Ensure proper publication, storage, and management of documents in secure, designated repositories while adhering to version control protocol and governance discipline.
- Prepare read-aheads, capture decisions, and manage action items for internal meetings and standing boards, ensuring workplace operational cadence is optimized.
- Support tool and workflow development initiatives by coordinating stakeholder inputs, documenting changes, supporting testing and demonstrations, and updating corresponding SOPs and user guidance.
- Maintain organized, discoverable records of process products, decisions, and associated deliverables, ensuring knowledge continuity and accessibility.
- Ensure adherence to all information handling and data protection regulations in process documentation and collaboration workflows.
- Promptly identify and escalate risks and issues to leadership, ensuring visibility through action tracking and governance mechanisms.
- Participate in regular interaction with mission and operations stakeholders, process owners, and SMEs to identify and address workflow requirements.
- Engage in direct collaboration with senior leadership for tasking, prioritization, and approval of process workflows and recommendations.
- Participate in close coordination with other internal teams and contractors to ensure effective alignment and integration of process products across the organization.
- Enforce proper handling of documentation, workflows, and data per enterprise compliance and information security standards.
Deliverables Include:
- Comprehensive Standard Operating Procedures (SOPs), checklists, process maps/swim lanes, and RACI matrices for relevant team operations.
- Detailed requirements packages, workflow improvement recommendations, and updated process guidance documentation.
- Leadership-ready read-aheads, decision logs, and action trackers for standing meetings or boards.
- Organized and discoverable records of process products, knowledge bases, and decision points for continuity and governance purposes.
Qualifications - TS/SCI with Polygraph is required.
- Minimum of 8 years in business process analysis, operations support, or program support.
- Strong experience creating professional process documentation, such as SOPs, RACI matrices, process maps, and workflow diagrams.
- Proficiency in collaborating with technical and non-technical stakeholders, including experience in facilitating working sessions and requirements elicitation.
- Demonstrated ability to analyze workflows, identify bottlenecks and inefficiencies, and propose actionable process improvement recommendations.
- Proven ability to manage action trackers, prepare leadership-ready written products, and meet deadlines in fast-paced mission environments.
- Proficiency with collaboration and documentation platforms such as SharePoint, Confluence, and the Microsoft Office Suite (Word, PowerPoint, Excel, Visio).
Preferred Qualifications:
- Previous experience supporting operational teams in a mission-driven environment.
- Experience working on tool or workflow development cycles, including requirements gathering, stakeholder coordination, testing, demonstrations, and user guidance updates.
- Familiarity with process improvement methodologies and facilitation of working sessions to address bottlenecks and inefficiencies.
- Knowledge of compliance/governance standards in information handling for secure mission environments.
- Certifications in process improvement, business analysis, or similar fields (e.g., Six Sigma, Business Process Management Professional (BPMP), Certified Business Analyst Professional (CBAP)).
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10111346
- Position Id: 2612253
- Posted 2 hours ago
Never miss an opportunity! Create an alert based on the job you applied for.