Job Summary
We are seeking a Jr. Systems Administrator to support the daily operations, maintenance, and troubleshooting of server, storage, network, and infrastructure systems.
The ideal candidate will have foundational experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware/Hyper-V, backups, system patching, and basic networking. Candidates with experience gained through professional IT roles, technical education, certifications, or home labs are encouraged to apply.
This is an onsite position, 5 days per week, with occasional travel to support infrastructure across multiple locations.
Key Responsibilities
- Support daily administration and maintenance of server, storage, and network infrastructure.
- Assist with configuration and administration of virtual servers using VMware and/or Hyper-V.
- Perform system patching, updates, and basic troubleshooting.
- Support Active Directory user and group administration.
- Assist with Group Policy management.
- Configure and maintain core infrastructure services including:
- Perform basic network troubleshooting, including connectivity issues, switch/port status, and configuration problems.
- Monitor system and network health using infrastructure monitoring tools.
- Maintain and verify backup and recovery systems.
- Participate in disaster recovery testing and documentation.
- Assist with deployment and setup of infrastructure equipment, including switches, access points, and cabling.
- Create and maintain technical documentation, procedures, and SOPs.
- Accurately track incidents through service desk/ticketing systems.
- Maintain infrastructure asset and inventory records.
- Participate in infrastructure projects, team meetings, and technical assignments.
- Travel to remote locations as needed for equipment deployment and technical support.
- Participate in an after-hours/on-call rotation as assigned.
- Follow departmental policies, procedures, and security requirements.
- Perform other duties as assigned.
Required Skills
- 3+ years of IT experience in technical support, help desk, systems administration, or a related infrastructure role.
- Experience with Active Directory user and group management.
- Basic understanding of Group Policy.
- Understanding of fundamental networking concepts.
- Experience troubleshooting basic network connectivity issues.
- Exposure to system and network monitoring tools.
- Basic knowledge of PowerShell.
- Experience or exposure to VMware and/or Hyper-V.
- Understanding of backup and recovery concepts.
- Experience using ticketing/service desk systems.
- Ability to create and maintain technical documentation and SOPs.
- Strong communication and troubleshooting skills.
- Self-motivated with a strong desire to learn new technologies.
- Interest in learning cloud platforms, particularly Microsoft Azure.
Education
- Bachelor's Degree or Technical Institute Degree/Certificate in Information Systems, Computer Science, IT, or a related field, or equivalent professional experience.
Preferred Certifications
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft Azure Fundamentals (AZ-900)
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