We are seeking a Senior Business Process Reengineer to support critical application and process improvements for a large-scale education grants platform. This role involves working closely with business stakeholders, technical teams, and external partners to enhance system functionality and streamline business workflows.
Key Responsibilities:
Process Analysis & Improvement
Analyze and document current business processes and workflows
Identify optimization opportunities and recommend improvements
Evaluate policy changes and recommend system updates
Stakeholder Engagement & Communication
Facilitate meetings with business and technical stakeholders
Act as a primary point of contact for issue tracking and resolution
Communicate updates, risks, and resolutions effectively
Operational & Technical Liaison
Manage support requests and enhancement tickets in Azure DevOps
Collaborate with technical teams for issue resolution
Translate business needs into technical requirements
Leadership & Coordination
Lead and mentor business analysts
Coordinate cross-functional teams and activities
Drive requirement gathering sessions
Documentation & Knowledge Management
Maintain project documentation in SharePoint
Ensure process changes and decisions are documented
| Skills | Required / Desired | Required yrs of exp |
| Exposure to Complex IT web Applications, within the 5 Years | Required | 5 Years |
Experience in gathering and documenting business
feedback and incorporating changes into current
processes | Required | 5 Years |
Experience working with multiple teams, internal
and external, to support a project, its business
processes and training needs. | Required | 5 Years |
Ability to lead meetings, conduct training &
information sessions, communicate at a level
appropriate to the audience, make oral and written
reports and presentations | Required | 5 Years |
Experience working as a liaison between the
development team and project manager or business
client in a software development project | Required | 5 Years |
| Experience as a business process reengineer | Required | 5 Years |
Experience with Federal, State or local grant
management systems | Required | 2 year |
Experience with Azure DevOps; including creating
User Stories and queries | Required | 1 Year |
| Experience with Microsoft SharePoint | Required | 1 Year |
Experience developing wireframes, mockups, &
prototypes in Figma or comparable design software | Highly Desired | 1 Year |
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