Salesforce IT Project Manager || Remote || W2 Role

Job Description:

Salesforce Project Management Experience

SaaS projects

PMP

Responsibilities:

·                     Manage delivery of Salesforce Service Cloud, Certus Suite workstreams to agreed scope, schedule, budget, and quality expectations.

·                     Partner with Product and Scrum Masters to align portfolio priorities, sprint planning, and delivery capacity across active and upcoming workstreams.

·                     Coordinate sprint-level delivery across Salesforce, API, QA, UAT, and integration teams, ensuring dependencies, blockers, and handoffs are actively managed.

·                     Maintain project plans, risk registers, dependency maps, and RAID logs across parallel workstreams to support proactive project control.

·                     Facilitate change control processes, including impact analysis, stakeholder approval, release scheduling, and communication of scope, timeline, or budget impacts.

·                     Produce executive status reports, steering committee decks, and milestone burn-down dashboards that clearly communicate progress, risks, decisions, and upcoming milestones.

·                     Manage vendor and third-party delivery commitments, including SLA tracking, deliverable follow-up, issue escalation, and coordination of vendor dependencies.

·                     Ensure project artifacts are organized, version-controlled, and accessible for audit, support, onboarding, and knowledge transfer.

·                     Facilitate lessons learned, post-implementation reviews, and continuous improvement actions following major releases.

·                     Performs other duties as assigned.

Qualifications:

·                     Proven experience as project manager or equivalent/comparable position.

·                     Demonstrated ability to manage multiple projects, workstreams, priorities, dependencies, risks, and stakeholders concurrently.

·                     Strong understanding of project lifecycle methodologies, including Agile, Waterfall, and hybrid delivery approaches.

·                     Ability to work independently with minimal supervision while maintaining accountability for outcomes.

·                     Strong presentation, facilitation, and documentation skills.

·                     Exceptional verbal and written communication skills with the ability to tailor messaging for executive, technical, and business audiences.

·                     Ability to identify risks, evaluate alternatives, and implement effective solutions.

·                     Proven ability to influence cross-functional teams and drive alignment among diverse stakeholders.

·                     Strong attention to detail with the ability to analyze data, reconcile information, and ensure accuracy in deliverables.

·                     Proficient in Microsoft 365 applications and productivity tools, including Outlook, Word, Excel, PowerPoint, and Teams.

·                     Working knowledge of project delivery and collaboration platforms, including Salesforce, Jira, and TaskRay.

·                     Adaptable and resilient in a rapidly changing environment.

·                     Self-motivated and results-oriented with a strong sense of ownership and accountability.

·                     Bachelor’s degree required.