Role: SAP Test Manager
Location: Onsite any of these locations - Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Garden City, NY; Houston, TX; Morristown, NJ; Mt. Juliet, TN; New York, NY; Purchase, NY
Duration: Contract
This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk-based QA approaches.
Role Responsibilities:
- Quality Assurance Leadership:
- Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.
- Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.
- Team Leadership:
- Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability, collaboration, and continuous improvement.
- Test Automation Strategy:
- Design and execute an automation roadmap that scales test coverage without increasing headcount.
- Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals.
- Test Case Development and Execution:
- Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases.
- Review test cases created by team members to ensure alignment with business goals and functionality requirements.
- Execute test cases and analyze results to identify issues and ensure high-quality deliverables.
- Thorough Documentation and UAT Support:
- Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes.
- Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts.
- Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.
- Defect Management:
- Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams.
- Perform root cause analysis of defects and recommend improvements to avoid recurrence.
- Process Improvement:
- Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness.
- Stay current with industry trends and emerging technologies in software testing and quality assurance.
- Metrics and Reporting:
- Define and track key QA metrics, such as defect density, test coverage, and automation progress.
- Provide regular reports to stakeholders on testing progress, quality metrics, and defect status.
- Team and individual metrics are to be reported on a monthly basis.
TECHNICAL QUALIFICATIONS:
- 10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules.
- Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).
- Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
- Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
- Minimum 2+ years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
- Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
- Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
- Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
- Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
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