Need Business Process Re-engineering Manager in Harrisburg, PA_Remote to Start

We have a Contract assignment available with our client in Harrisburg, PA.

Position:  Business Process Re-engineering Manager

Location: Harrisburg, PA

Duration: 6+ Months

Full-time 37.5 hours per week 
Fully remote but local candidates preferred.

Brief Description

This role serves as the execution arm of the Director of Operational Excellence within the Pennsylvania Department of Conservation and Natural Resources (DCNR}, ensuring that business processes are documented, evaluated, streamlined, and aligned across programs. Responsibilities include facilitating planning sessions with business owners and supporting business process improvement initiatives as needed.

Responsibilities

• Lead process discovery and documentation efforts across multiple DCNR program areas that align with agency modernization priorities.
• Schedule and facilitate cross-functional work groups to identify inefficiencies, redundancies, risks for targeted process improvement initiatives.
• Develop current-state and future-state process maps, gap analyses, and actionable improvement plans.
• Prioritize initiatives in collaboration with leadership based on impact, feasibility, and strategic alignment.
• Support the establishment of process ownership, governance structures, and accountability mechanisms.
• Develop performance metrics and dashboards aligned with operational excellence goals.
• Prepare executive-level briefings, status reports, and written recommendations.
• Support implementation planning and change management activities as needed.
• Deliver clear, organized documentation suitable for long-term internal use

Expected Deliverables

• Documented current-state and future-state process maps.
• Prioritized improvement roadmap with timeline and estimated impact.
• Governance framework recommendations (including process ownership structure)

• Performance metric recommendations and reporting templates.
• Executive summary reports and presentation materials.
• Cross bureau process alignment reports highlighting decisions, risks, and outstanding issues.
• Change management materials, including training guides and communication plans.

Required Experience

• Bachelor''s Degree in Business Administration, Public Administration, Organizational Development or related field.
• 3+years of demonstrated experience in business process improvement initiatives.
• 3+ years experience leading projects or managing people.
• Strong analytical, organizational, and written communication skills.
• Ability to work independently with minimal supervision in complex organizational environments.
• Proven experience leading enterprise or multi-program process redesign initiatives.
• Strong facilitation experience with senior leaders and cross-functional teams.
• Demonstrated experience implementing Lean, Six Sigma, BPM, or comparable methodologies.
• Experience producing professional-grade process documentation and executive-ready deliverables

Preferred Qualifications

• Experience working with state or public-sector agencies.
• Relevant certifications (Lean Six Sigma, PMP, or similar}.
• Experience establishing governance frameworks or performance metrics.
• Familiarity with change management principles
• Experience building sustainable continuous improvement programs.

Required/Desired Skills

Sarum LLC
68-60 Austin Street, Suite 403,
Forest Hills, NY 11375
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