ServiceNow Developer

Libertyville, IL, US • Posted 8 days ago • Updated 6 days ago
Contract W2
Contract Corp To Corp
Contract Independent
On-site
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • ServiceNow
  • Itsm
  • Cmdb
  • Itom
  • ITAM
  • Asset Management

Summary

Position: ServiceNow Developer

Location: Libertyville, IL (Onsite)

Duration: Long term contract

Type: C2C/W2

Note: Looking for Permanent / Visa Independent Consultants

Job Description:

ITSM:

  • Gather infrastructure requirements (Network, Server, Cloud, Storage); configure Incident, Problem, Change, and Request Management
  • Design and configure service catalog items for infrastructure services
  • Configure workflows, approvals, assignment rules, SLAs/OLAs, and escalation mechanisms
  • Integrate ServiceNow with monitoring, alerting, and external ticketing tools
  • Configure, manage, and optimize Change and Problem Management processes in ServiceNow for IT infrastructure, ensuring alignment with ITIL best practices.
  • Monitor, analyze, and report on change requests and problem records, facilitating root cause analysis, approvals, and process improvements.
  • Configure and maintain infrastructure knowledge articles and runbooks
  • Create operational and SLA compliance reports and dashboards
  • Support UAT, go-live, hyper care, and stabilization activities

ITOM:

  • Implement and manage Discovery for on-prem and cloud infrastructure
  • Configure CMDB classes, relationships, and data models aligned to infrastructure
  • Perform CMDB health checks (completeness, correctness, compliance)
  • Configure event ingestion, alert correlation, and noise reduction
  • Enable service maps for critical infrastructure and business services
  • Integrate monitoring tools for event and performance visibility
  • Build ITOM dashboards and operational performance reports

ITAM:

  • Configure Hardware and Software Asset Management modules
  • Define and automate asset lifecycle workflows (procure to retire)
  • Support asset imports, normalization, and data quality
  • Align assets with CIs and ensure reconciliation accuracy
  • Implement license compliance, usage tracking, and optimization
  • Configure audit, reconciliation, and governance processes
  • Generate asset, license, and compliance reports

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10121956
  • Position Id: 2026-4906
  • Posted 8 days ago
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