Sr AV Support Technician

Looking to bring on a SR AV specialist to support a customer in Carlsbad, CA. 100% onsite role.
The Sr. AV Specialist is responsible for delivering white-glove audio/visual support for executive-level stakeholders and ensuring seamless execution of high-visibility meetings and events. This role partners closely with Events, Communications, IT, and external AV vendors to design, operate, and continuously improve enterprise AV environments.
The ideal candidate brings deep hands-on AV expertise, strong customer presence, and a consultative mindset-balancing day-to-day operational support with forward-thinking innovation in AV technologies.
Key Responsibilities
Provide dedicated, high-touch AV support for executive briefings, leadership meetings, internal events, and special engagements
Coordinate AV requirements with Events and Communications teams to support high-visibility meetings and live events
Serve as the primary technical AV liaison with 3rd-party vendors, including estimating labor, scheduling equipment, and managing execution
Perform setup, testing, and teardown of AV systems across large conference rooms, executive boardrooms, and event spaces
Maintain and support audio/visual systems including conference room technology, PCs, guest devices, and interactive hallway displays
Troubleshoot complex audio/video signal flow issues across networked AV environments
Contribute to the design, planning, and implementation of scalable AV solutions supporting future business growth
Analyze incidents and ticket trends to identify root causes and drive long-term, enterprise-level AV improvements
Build and maintain process documentation, SOPs, runbooks, and knowledge base articles for AV support
Act as a escalation point for AV incidents, demonstrating calm, professional decision-making in high-pressure environments
Support flexible schedules covering building operations between 6:00 AM - 7:00 PM, with occasional evening/weekend and on-call coverage as needed
Perform additional duties as required to support AV operations and events
Skills
audio visual support, Windows, Support, Troubleshooting, Customer service, Hardware, Technical support, Vendor Support
Top Skills Details
audio visual support,Windows,Support,Troubleshooting,Customer service,Hardware,Technical support
Additional Skills & Qualifications
Minimum of 5 years experience in a similar position.
Technical knowledge and proven experience of VC and AV industry brands.
Knowledge and understanding of the Audio Visual and Video Collaboration industry
Platform/brand experience: Zoom, MS Teams, Google, Extron, Crestron, Shure, AMX, Biamp
Knowledge and understanding of IT industry environment and business needs
Assertive with client satisfaction orientation
Demonstrate good team leadership, motivation ability, and business acumen
Advanced verbal and written communication, negotiation, and influencing skills
Strong business acumen and a good understanding of general technology concepts
Excellent communication, organizational and interpersonal skills, with the ability to maintain positive working relationships with both internal teams and external customer
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.