Field Support Analyst

Indianapolis, IN, US • Posted 30+ days ago • Updated 10 hours ago
Contract W2
On-site
Company Branding Image
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • AV
  • Training
  • Audiovisual
  • IT Operations
  • Management
  • Distribution
  • Computer Hardware
  • Collaboration
  • Technical Support
  • Remote Support
  • Customer Service
  • Microsoft Windows
  • Microsoft Office
  • Microsoft Azure
  • Active Directory
  • Communication
  • CompTIA
  • Microsoft
  • Customer Support

Summary

Audio-Visual (AV) Support Specialist
Location: Indianapolis, IN 46241 (Onsite)
Duration: 3-Month Contract

We are seeking an Audio-Visual (AV) Support Specialist to provide hands-on technical support for training events and end users in a fast-paced enterprise environment. This role is ideal for someone with strong customer service skills, desktop support experience, and a passion for solving technical issues.
Responsibilities
  • Provide on-site AV support for training sessions and events.
  • Troubleshoot and resolve audio-visual and technical issues.
  • Support deskside IT operations and respond to end-user requests.
  • Manage and resolve support tickets efficiently.
  • Assist with imaging, deployment, and distribution of hardware across multiple locations.
  • Deliver proactive, customer-focused technical support.
  • Collaborate with internal IT teams to ensure smooth day-to-day operations.
Required Qualifications
  • 2-3 years of IT support or desktop support experience.
  • 5+ years of customer service experience.
  • High School Diploma with relevant technical experience.
  • Hands-on experience with:
    • Windows 11
    • Microsoft Office 365
    • Microsoft Intune
    • Microsoft Azure
    • Active Directory
    • Device imaging and deployment
  • Strong troubleshooting and communication skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • IT certifications (CompTIA A+, Microsoft, or equivalent).
  • Willingness to learn new technologies.
  • Collaborative, team-oriented mindset.
Interview Process
  • Technical Phone Screen
  • Microsoft Teams Culture Interview

If you're passionate about technology and enjoy delivering exceptional customer support, we'd love to hear from you. Apply today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 881082
  • Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

About_Company_OneAbout_Company_Two
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Remote

Today

Easy Apply

Contract

$25 - $29

Indianapolis, Indiana

Today

Easy Apply

Contract

USD 29.00 per hour

Remote

Today

Easy Apply

Contract

Remote

Today

Easy Apply

Contract

$20 - $30

Search all similar jobs