IT - Platform Engineer

Job#: 3038201

Job Description:
IT - Platform Engineer

Location: Memphis, Tennessee (Hybrid)

Role Overview

This position is for a Platform Engineer supporting the Directory and Collaboration Services team, with a focus on Identity and Access Management (IAM) and enterprise platform capabilities. This role involves a combination of hands-on engineering and platform strategy, with responsibility for Single Sign-On (SSO), authentication systems, and platform performance across web and mobile ecosystems.

Key Responsibilities

• Define and support platform capabilities for both guest-facing and team member applications across web and mobile channels.
• Contribute to platform roadmaps, epics, and technical documentation, including stories, diagrams, and technical designs.
• Manage and optimize PingFederate, PingDirectory, LDAP, SAML, OAuth, and OIDC services.
• Lead application onboarding for authentication frameworks and develop identity operating standards.
• Build tools and scripts to automate processes, improving system efficiency and uptime.
• Monitor platform and application performance to drive enhancements for stability, scalability, and reliability.
• Handle incident resolution, perform root cause analysis, and lead continuous improvement initiatives.
• Collaborate with Product, Software Engineering, and Infrastructure teams to balance competing priorities.

Required Qualifications

Experience:

• Five years of direct experience with Ping, LDAP, and directory structures.
• Three years of experience working with PingFederate and PingDirectory or comparable identity federation and directory solutions.
• Three years of experience with a Java application server such as WebLogic, WebSphere, Glassfish, or Apache Tomcat.

Technical Skills:

• Proficiency with PingFederate and PingDirectory.
• Experience with identity protocols including SAML, OAuth, OIDC, and LDAP.
• Java development experience and experience coding in OGNL.
• Knowledge of web services such as REST, SOAP, and CGI.
• Familiarity with Windows, UNIX, and Active Directory operating platforms.
• Experience with the Atlassian Collaboration Stack and markup languages like XML/XHTML.
• Knowledge of multi-factor authentication (MFA) solutions, identity federation, and directory architecture.

Why Join Us

This is an opportunity to work on an enterprise platform ecosystem and have a direct impact on guest-facing digital experiences. The role offers exposure to large-scale IAM architecture and provides collaborative, cross-functional visibility within the organization. This position has the potential to convert to a full-time employee role.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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