Job Description
The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.
Key Responsibilities:
• Serve as the subject matter expert for products such as Mist Wireless and Wired Assurance, EX switches, and SRX firewalls supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.
• Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.
• Work with overall customer-focused team to advise customers on best practices for Junos configurations and network design.
• Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.
• Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality.
• Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs.
• Drive innovation by integrating new technologies into engineering projects and designs.
• Mentor and guide junior staff members.
Education and Experience:
• Bachelor’s or master’s degree in electrical engineering, Computer Science, or a related field (or
equivalent experience).
• Typically, 6 + years’ experience in data center routing, switching, and network architecture, with
hands-on experience using Juniper products such as the QFX, PTX, and EX series.
• Proven ability to develop test automation and write scripts in Python.
• Up to 10% of travel to customer sites is required.
Knowledge and Skills:
• Experience testing, certifying, and operating Mist Wireless Assurance and Wired Assurance, and
Junos on EX and SRX.
• Experience with datacenter switching (VXLAN / EVPN) and WAN with platforms such as QFX, PTX
and MX is a plus.
• Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications.
• Proficient with engineering design tools and software used to design components and solutions.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills in English and the local language; able to present product architectures and design proposals and to negotiate options with senior management.
