**** Webcam interview; *** Long term project ***Linkedin Must*** Hybrid - 4 Days Onsite (M-Th) ****
Job Description
Duties
- Develop business requirements for Store Systems enhancements, features and functionality
- Serve as a liaison between Business and Technology teams to ensure solutions meet business expectations with high adoption and satisfaction rates
- Attend project meetings and provide status reports to the business team
- Facilitate troubleshooting and resolution of daily project issues
- Educate Brand teams and Stakeholders on recommendations, guiding discussions to consensus and driving action items
- Frequently interacts with customers, and/or functional peer group IC''S/managers, normally involving matters between department and other functional areas or internal customers
- Develop high-level business requirements and detailed user stories
- Recommend and facilitate cross-concept initiatives and features
- Assists in definition and management of project scope and subsequent change requests
- Assist in the definition and implementation of new processes as they relate to new features
- Gather, track and report metrics and key performance indicators for new features and functionality
- Educate the business team on new application and processes related to platform and feature enhancements and ensure the team is equipped and trained appropriately
- Evaluate alternative operational efficiencies and business process change
- Organize and Facilitate User Acceptance Testing
- Track and report on issues and solutions and escalate when appropriate
Top Requirements (Must Haves)
- 5+ years of product management experience, within a retail-technology organization
- Experience related to technology used within a brick and mortar retail store - POS (point of sale), Work Force Management or Any other technology software used within the Stores. Candidates do not need to have sat in a brick-and-mortar location, rather they has done product development and used the systems the stores use today.
- Experience working with Stores Hardware, Infrastructure, Design, Network and other related system.
- Understanding of retail to consumer flow and navigating the order flow between corporate systems and store software/hardware
- Experience managing relationships with business stakeholders, gathering requirements and documenting those requirements in the form of user stories
- Experience with Jira & Confluence, specifically authoring effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams
- Experience authoring test cases that are aligned with end user expectations. Submit data requests required to execute test cases and obtain end user sign off.
- Drive functional backlog prioritization and lead various requirement discussions for product enhancements.
- Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows.
- Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.
Additional Information
Please see must-have requirements:
- Strong retail background - Think Albertsons, Sephora, Walmart, Home Depot, etc.
- Strong in stores technologies - Must explicitly state what stores technologies projects they worked on, what they actually did, and what the results were
- This role is focusing on technologies used within a brick-and-mortar store POS (Point of Sale) systems
- Work force Management systems
- Strong Product Management experience
- Requirements gathering
- Working with stakeholders
Never miss an opportunity! Create an alert based on the job you applied for.
