After-Hours Azure Support

RESPONSIBILITIES:
Kforce has a client that is seeking an After-Hours Azure Support in Alpharetta, GA.

Summary:
The candidate will monitor our Azure environment live after hours, covering both the e-commerce website and the Azure data warehouse. Our holiday season is our busiest time for traffic and data loads, so this coverage matters a lot.

Core duties:
* Watch Azure Monitor, Log Analytics, Application Insights, and Service Health dashboards
* Sort real incidents from normal noise, and spot performance problems (CPU/memory, database load, slow queries, ETL/pipeline failures)
* Take first-line runbook actions, such as restarting a service or scaling an App Service plan
* Escalate to the right on-call engineer with clear details
* Keep an incident log and hand off a shift summary to the day team

REQUIREMENTS:
* 2+ years in IT operations, NOC/SOC, systems administration, or a similar monitoring role
* Hands-on Azure monitoring experience (Azure Monitor, Log Analytics, App Insights, Alerts)
* Working knowledge of web infrastructure and Azure SQL/Synapse or similar platforms
* Strong writing skills for incident notes and escalations
* Able to work alone overnight and use good judgment without supervision

Nice-to-have:
* Azure certification (AZ-104, AZ-500, or equivalent)
* Experience with retail or e-commerce sites that have big seasonal peaks
* ServiceNow or paging tools, ADF/Synapse pipeline monitoring, PowerShell or Azure CLI

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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